Bring Your Pokémon Cards Back to Life

Our restoration services can address many common types of card damage:

Before starting any work, we'll send you a detailed microscope analysis showing exactly what can and cannot be improved on your specific cards.

Standard Service (Clean & Polish):

• Professional cleaning to remove dirt, oils, and light grime
• Light scratch removal using specialized techniques
• Surface polishing to restore shine
• Best for cards with minor wear, surface-level issues
• Starting at $19.95 based on card value

Premium Service (Full Restoration):

• Everything in Standard service, PLUS:
• Dent and ding removal using pressure techniques
• Crease smoothing and reduction
• Edge lift repair - pressing and smoothing raised edges
• More intensive surface restoration
• Best for cards with moderate to heavy wear
• Starting at $39.95 based on card value

Yes, we offer slab opening services for $8.00 per card.

We can safely crack open slabs from all major grading companies including PSA, BGS, CGC, and others. The card will be carefully removed and placed in protective sleeves for restoration work.

We're happy to discuss whether opening your specific slab makes financial sense based on current market values.

Why edge whitening is permanent:

• Edge whitening is exposed cardboard - the protective coating has worn away completely
• The white color you see is the actual cardboard core of the card
• Fixing this would require re-coating or painting, which is considered card alteration
• Grading companies will reject cards with painted or re-coated edges

What we CAN do for edges:

• Clean dirt, oils, and residue from edges
• Smooth very minor edge roughness
• Remove some surface-level discoloration (if it's dirt, not exposed cardboard)

Cards with significant edge whitening: These are often not ideal candidates for restoration. The edge whitening will remain the limiting factor on grade potential regardless of other improvements we make.

Timeline varies by service level:

Standard Service Timeline (2-3 weeks):

• Step 1: Submission (Day 0) - You place your order online and ship your cards
• Step 2: Arrival (Day 2-5) - Cards arrive at our facility
• Step 3: Analysis (Day 6-7) - Microscope inspection and detailed report sent to you
• Step 4: Restoration (Day 8-12) - Cleaning, polishing, light scratch removal
• Step 5: Return Shipping (Day 13-17) - Cards shipped back to you with tracking

Premium Service Timeline (4-8 weeks):

• Step 1: Submission (Day 0) - You place your order online and ship your cards
• Step 2: Arrival (Day 2-5) - Cards arrive at our facility
• Step 3: Analysis (Day 6-8) - Detailed microscope inspection and comprehensive report
• Step 4: Restoration (Day 9-50) - Multi-stage process including:
  • Deep cleaning and preparation
  • Dent and crease removal (requires multiple sessions)
  • Edge lift repair and pressing
  • Fine surface restoration
  • Quality inspection and touch-ups
• Step 5: Final Review (Day 51-55) - Before/after documentation and final inspection
• Step 6: Return Shipping (Day 56-60) - Secure packaging and insured return

Factors that may affect timeline for both services:

• Order volume during busy seasons (holidays, major releases)
• Individual card complexity and severity of damage
• Whether you opt for grading submission (adds 4-8 weeks to total timeline)
• Shipping carrier delays

You'll receive updates at each stage through our customer portal and email notifications.

Step-by-Step Process:

1. You Submit Your Order Online

• Select your cards and service level
• Provide your return shipping address
• Complete payment through our secure checkout

2. You Ship Your Cards

• Package your cards securely (we recommend penny sleeves in toploaders)
• Use tracked, insured shipping
• Upload tracking number in your customer portal
• Ship to: [Your facility address will be provided after checkout]

3. We Receive & Inspect

• Cards logged into our system within 24 hours of arrival
• Initial condition assessment performed
• Each card photographed under microscope

4. You Receive Detailed Analysis

• Microscope photos of all defects
• Written assessment of what can be improved
• Honest evaluation of restoration potential
• Grade improvement estimates (no guarantees)

5. Restoration Work

• Cards undergo professional restoration techniques
• Multiple stages: cleaning, polishing, dent removal, etc.
• Final inspection and photography

6. Return to You

• Cards carefully repackaged with protection
• Shipped back with full insurance and tracking
• Before/after photos provided in your portal

After placing your order, you'll receive login credentials to access your Customer Dashboard.

Your dashboard includes:

• Real-time status updates (Received, In Analysis, In Progress, Completed)
• Visual timeline showing your order's progress
• Ability to upload your shipping tracking number
• Before and after photos (when available)
• Microscope analysis reports
• Return shipping tracking information

You'll also receive email notifications at key milestones:

• Order confirmation
• Cards received at our facility
• Analysis report ready
• Restoration completed
• Cards shipped back to you

Here's why we can't make grade guarantees:

• Grading is subjective - Different graders at PSA/BGS/CGC may assess the same card differently
• Hidden defects - Some issues only become apparent under specific lighting or angles that graders use
• Factory defects - Print lines, centering, and other original flaws cannot be fixed
• Individual card variation - Each card responds differently to restoration techniques
• Grading standards change - Companies occasionally adjust their criteria

What we DO guarantee:

• We will improve the physical condition of your card where possible
• You'll receive honest before/after documentation
• We'll never make your card worse
• If we can't improve a card at all, we'll refund the service fee (shipping fees excluded)

Realistic expectations based on starting condition:

PSA 4-5 Cards (Heavy Wear):

• Typical improvement: 0-1 grade
• Best case: 1-2 grades if wear is primarily surface-level
• Challenges: Often have multiple permanent defects (creases, corner damage, centering)

PSA 6-7 Cards (Moderate Wear):

• Typical improvement: 1-2 grades
• Best case: Could reach PSA 8-9 with ideal conditions
• Sweet spot: Most cost-effective for restoration

PSA 8 Cards (Near Mint):

• Typical improvement: 0-1 grade
• Best case: PSA 9 if the only issues are minor surface scratches
• Challenges: At this level, centering and print quality become critical

PSA 9 Cards (Mint):

• Typical improvement: Unlikely
• Risk vs. reward: Generally not recommended unless there are very specific, fixable issues

Our "No Worse Guarantee":

We guarantee that restoration will not damage your cards or make them worse than their starting condition. If we determine during our analysis that a card cannot be improved, we have two options:

• Option 1: We'll contact you before starting work and you can choose to cancel that specific card's service (service fee refunded, you still pay return shipping)
• Option 2: We proceed with basic cleaning only (no aggressive techniques)

If we complete restoration and see no improvement:

• This is rare but can happen with cards that have mostly permanent defects
• You'll receive full documentation showing our attempts
• We'll refund 50% of the service fee as a courtesy
• The card will be returned to you safely

We're honest when cards aren't good candidates: If your card has severe permanent damage, we'll tell you up front rather than take your money for work that won't help.

Yes, professional grading companies have sophisticated detection methods.

What grading companies look for:

• Signs of re-coloring or touch-up paint
• Evidence of coating reapplication
• Unnatural surface uniformity
• Chemical residue from cleaning agents
• Alterations to card structure

Our approach:

• We use only non-additive techniques - we remove damage rather than add anything to the card
• No painting, re-coating, or chemical alteration of the card surface
• Professional cleaning, polishing, and pressure techniques only
• Methods that improve the card without making it "not authentic"

Grading policy notes:

• Light cleaning and basic restoration is generally acceptable
• Aggressive alterations (trimming, recoloring) will result in rejection
• Each grading company has slightly different policies
• We stay current on grading standards and adjust our methods accordingly

Our pricing is based on your card's declared value, not flat-rate per card.

Standard Service (Clean & Polish):

• $0-$50 value: $19.95 per card
• $51-$200 value: $29.95 per card
• $201-$500 value: $49.95 per card
• $501+ value: $79.95 per card

Premium Service (Full Restoration):

• $0-$50 value: $39.95 per card
• $51-$200 value: $59.95 per card
• $201-$500 value: $99.95 per card
• $501+ value: $149.95 per card

Additional Services:

• Slab opening: $8.00 per card
• Grading submission: $20.00 per card (plus grading company fees)
• Return shipping: $11.95 base + $2.00 per additional card
• Insurance: Calculated based on total declared value (UPS rates)

Example calculation for 5 cards (all valued at $100 each):

• 5 cards × $29.95 (Standard service) = $149.75
• Base shipping = $11.95
• Extra card packaging (4 cards × $2.00) = $8.00
• Insurance (total value $500) = $3.45
• Total: $173.15

We accept all major payment methods through our secure Stripe checkout:

• Credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards
• Apple Pay
• Google Pay

Payment is required at the time of order submission before you ship your cards to us.

Refund Policy:

• If we determine a card cannot be improved, we'll refund the service fee
• If you cancel before we receive your cards, full refund (minus payment processing fees)
• Once work has begun, service fees are non-refundable
• Shipping and insurance fees are non-refundable in all cases

For orders of 20+ cards, please contact us directly for custom pricing.

Bulk submissions require different handling and we can often offer:

• Discounted per-card service fees
• Reduced shipping costs
• Priority processing
• Dedicated account management

Ideal for:

• Card shops preparing inventory for grading
• Serious collectors with large collections
• Investors preparing cards for resale
• Group submissions from card clubs

Recommended packaging:

1. Place each card in a penny sleeve
2. Insert sleeved card into a toploader
3. Tape the toploader shut (we recommend painter's tape)
4. Wrap toploaders in bubble wrap
5. Place in a sturdy cardboard box (not a bubble mailer)
6. Fill empty space with packing material

Shipping requirements:

• Always use tracked shipping (USPS Priority, UPS, FedEx)
• Purchase insurance for the full declared value
• Upload tracking number to your customer portal
• Ship within 5 business days of placing your order

Shipping address: You'll receive our facility address and your unique order reference number after checkout.

We include full insurance for return shipping automatically.

Insurance calculation (UPS rates):

• $0-$100 total value: No additional charge (included in base shipping)
• $101-$300 total value: $3.45
• $301+ total value: $3.45 + $1.15 per additional $100

Example: If your total declared value is $500:

• Base insurance (up to $300): $3.45
• Additional $200 coverage: $1.15 × 2 = $2.30
• Total insurance: $5.75

Your responsibility:

• Insure your shipment TO us (we cannot control this)
• Declare accurate card values (underdeclaring affects insurance coverage)
• Keep shipping receipts until cards are confirmed received

We specialize in Pokémon cards, but our techniques work on most trading cards including:

• Pokémon TCG (all eras - Base Set to modern)
• Magic: The Gathering
• Yu-Gi-Oh!
• Sports cards (baseball, basketball, football, etc.)
• Other collectible trading card games

Yes! Our detailed analysis report is included with every order.

When you submit cards, you'll receive:

• High-resolution microscope photos of each card
• Detailed assessment of all defects
• Honest evaluation of what can and cannot be fixed
• Restoration recommendations
• Grade improvement estimates (realistic ranges)

This analysis is completed BEFORE we start restoration work, giving you the opportunity to:

• Make informed decisions about proceeding
• Cancel cards that aren't good candidates (service fee refunded)
• Understand exactly what to expect from the process

For pre-submission questions: Email us photos of your cards to [email protected] and we'll provide preliminary feedback at no charge.